![]() ![]() Regardless of the conditions, you should still operate like a decent human being to other fellow humans. That might be true some people might want a cleaner, quiet, and more functional space to stay in for a few days. I see the responses on here saying this place isn't for everyone. She was rude, dismissive, and she questioned our integrity. It wasn't as much of the property was not clean, and the internet was not working all of those things can be controlled and fixed. Autumn was a rude human being and an embarrassment to other women-run businesses. This was our experience with this property, and we will never stay here again. We were eventually accused of lying and making up for the lack of cleanliness issues because we didn't document anything. We were told we could go ahead and check out. When we pointed out the items that were not clean, we were accused of being difficult and unable to be made happy. The place has a local reputation for not being the best place to stay. We made friends with a local couple at some of the hot springs, and when finding out where we were staying, they said, "Oh.you go there for drinks and live music, but you don't stay there". There are very few outlets, and the ones they do have either have lamps plugged into them that barely work or are located behind the bed, and you have to move it away from the wall to plug anything in. No one would ever book if they showed images of the room you would be living in. You think you are booking and staying somewhere else, but it is not the same. The rooms do not look like how they are advertised. ![]() There was a weird brown stain on the walls and other disgusting aspects. Note: Reading in other comments where residents wanted to see other rooms FOR THE SAME REASON, the staff was happy to do this, understanding the noise level is loud. They showed us ONE room and were kind (not Autumn), and we were quick about it. We asked the front desk if we could see a room further away from the highway, but it didn't make that much difference, and we just decided not to pack up and move rooms. The property can not control this, but they should be more upfront on the noise level and thin walls in their advertising. The property is extremely noisy, being by the highway. If she had been a decent host, it wouldn't have taken 24 hours for this issue to be resolved. When in fact, the modem was disconnected for the whole property. Instead of investigating why she told us the instructions were on the back of the door, like we were incapable of actually reading or connecting to a wi-fi network. Anytime we communicated a concern, she responded to us as if we were stupid or a nuisance. First off, the staff here was extremely kind, except for Autumn. My partner and I stayed here, which was one of the worst experiences. Hilton Tulum Riviera Maya All-Inclusive Resort.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hilton Hawaiian Village Waikiki Beach Resort.Hotels near Pagosa Multi Purpose Pavilion.Hotels near Buckaroos Horse-Drawn Rides.Hotels near The Quaking Aspen Cafe & Gallery.Pagosa Springs Hotels with Walk-in Shower.Pagosa Springs Hotels with Bike Rentals.Pagosa Springs Hotels with Breakfast Buffet.
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